Heather Diaz is Director, Compliance and Policy of fTLD Registry Services. She is responsible for developing and implementing policies, procedures, and controls to assist fTLD in strategically meeting its business and operational goals while ensuring compliance with legal requirements. Prior to joining fTLD, Diaz was a compliance manager at a subsidiary of AARP where she was responsible for quality control and compliance oversight of the products and services made available to AARP members. In addition, she oversaw the corporate compliance and risk management programs. Diaz is a 2004 graduate of the College of Arts and Sciences of The University of Pennsylvania, and a 2014 graduate of a Master of Arts degree program from University of Southern California. She also is a certified compliance and ethics professional.
March 13, 2017